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Make your service design playful



Make your service design playful

Do you enjoy doing your net banking or your tax return? Who says such services need to be so boring? In this workshop we get help from researchers from the games group at the IT University of Copenhagen and from practitioners from i.e. Mobile Pay to redesign applications for a more playful outcome.

Playful design is a collection of methods that focus on redesigning applications and services to feel more playful. This playful attitude increases user retention, while it makes the user experience more pleasurable and memorable. Playful design is not gamification. In fact, it goes beyond gamification: it deploys a number of techniques from game design, toy design, and interaction design, to create experiences that go beyond badges and points. Playful design allows for more joyful experiences of the everyday.

In this workshop we will introduce the different methods of playful design with the goal of allowing participants to identify the possibilities that these methods afford to their different interests. The goal of the workshop is to give the participants both a theoretical and practical understanding of playful design.

The workshop will start with a presentation of the different concepts and methods behind playful design by using existing cases from the financial sector, both public and private, as examples of applications of these methods. The workshop will then move to a practical setup in which the participants, guided by the workshop facilitators, will try their hand at designing playable experiences for their products.

If you are a hands-on UX designer or if you are an executive working strategically with the design of systems, this workshop aims at providing you with new insights and experiences in how to redesign your services in more playful ways, which may increase the satisfaction of your customer.

The workshop will be held in English.

See the full program and sign up here.


About InfinIT

InfinIT is a Danish network for innovative utilization of IT. Our goal is to convert the infinite possibilities that technology offers into concrete collaborations between research and industry. InfinIT is funded by the Danish Agency for Science, Technology and Innovation and is run by a consortium of: The Alexandra Institute . BrainsBusiness . CISS . Department of Computer Science, University of Copenhagen . DELTA . DTU Compute, Technical University of Denmark . Department of Computer Science, Aarhus University . The IT University . Knowledge Lab, University of Southern Denmark . Vaeksthus Copenhagen . Aalborg University

28 June from 09:00 to 15:00 May, date to be confirmed
Design Lab, IT University of Copenhagen, Rued Langgaards Vej 7, 2300 København S
Participation is free

This workshop is organized by InfinIT - Innovation network for IT -  in collaboration with the Games Groups at the IT University of Copenhagen.

Senior Research and Innovation Manager
+45 27 26 54 79
Njalsgade 76, 2300 København S